LEO SUPPORT
Need help with your download?
Email us with your order reference, device or app and a short description of what happened. Do not send passwords, card details or confidential documents.
We will help you restore access or identify the next useful step.
QUICK HELP
Start with these checks.
I did not receive the download email
Check spam and promotions, then confirm the email address used at checkout. If the message is still missing, contact us with your order reference.
The PDF does not open correctly
Download the file locally and open it in a current PDF reader. If a browser field does not work, use a notes app or print the page.
My download link no longer works
Email support with your order reference and a short description of the issue. We will first attempt to restore access or provide a working copy.
Can I request an accessible alternative?
Contact us and describe the access difficulty. We will consider reasonable alternatives that preserve the product content and personal-use license.